ISO 9001 2015 course in Islamabad - Islamabad

ISO 9001 2015 course in Islamabad ISO 9001:2015 specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.ISO 9001:2015 specifies requirements for a quality management system when an organization: a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and.ISO 9001:2015 clause 4.4 Quality management systems and its processes requires an organization to “maintain documented information to the extent necessary to support the operation of processes and retain documented information to the extent necessary to have confident that the processes are being carried out as planned …Suitable for both small and large organisations.
Better internal management.
Less wastage.
Increase in efficiency, productivity and profit.
Improved customer retention and acquisition.
Consistent outcomes, measured and monitored.
Globally recognised standard.1 – Customer Focus. …
2 – Leadership. …
3 – Engagement of People. …
4 – Process Approach. …
5 – Improvement. …
6 – Evidence-based Decision Making. …
7 – Relationship Management.
This section introduces the purpose, principles and key concepts of the standard, including risk-based thinking and the process approach. Learn More:

Section 00: Introduction

Seven Quality Principles
Section 1: Scope
This section defines the scope of the 9001:2015 standard. In summary, the scope includes specifying requirements for a QMS of any organization. Learn More:

Section 01: Scope of ISO 9001:2015
Section 2: Normative References
The supporting standard referenced in ISO 9001:2015 and is indispensable for its application is ISO 9000:2015 which covers terminology and fundamentals. This and other supporting standards make up the 9000 series.

Learn More: ISO 9001 Supporting Standards

Section 3: Terms and Definitions
Terminology used throughout this standard comes directly from ISO 9000:2015, Quality management systems – Fundamentals and vocabulary.

Section 4: Context of the Organization
When you are implementing your Quality Manual System (QMS), the first step for ISO 9001 requirements is to thoughtfully align your business objectives and intent with the QMS. Determine external and internal issues, the needs and expectations of interested parties, quality management system scope and its processes. Learn more:

Section 04: Context of the Organization

ISO 9001 Processes, Procedures and Work Instructions
Quality Management System Scope
ISO 9001:2015 Exclusions and Requirements
Relevant Interested Parties
What is a Process Approach?
Section 5: Leadership
Section 5 of the ISO 9001:2015 requirements covers leadership responsibility. Top management must demonstrate leadership and commitment, establish and communicate a quality policy, and ensure responsibilities and authorities are assigned, communicated and understood. Learn More:

Section 05: Leadership’s Responsibilities

Leadership’s Responsibilities and Commitment
Quality Policy
Section 6: Planning
Clause 6 of the ISO 9001:2015 requirements covers Organizational Quality Management System planning to address organizational risks, opportunities, changes and quality objectives. Learn More:

Section 06: Planning for the Quality Management System

ISO 9001:2015 Risk Management
Planning to Achieve Quality Objectives
Section 7: Support
Clause 7 of the ISO 9001:2015 requirements covers the resources needed for the QMS this covers: providing resources, ensures employees are competent and aware, and includes documented information to support your quality management system. Learn More:

Section 07: Supporting the Quality Management System

ISO 9001 Resource Management
ISO 9001:2015 Documented Information
Facing the Challenge of Documenting your ISO System
Section 8: Operation
Clause 8 covers the plan and control processes needed to meet the requirements for products and services (design and development, external providers, production and service provision, release of products and services, nonconforming outputs). Learn More:

Section 08: Quality Management System Operations

Control of External Providers
Identification and Traceability
Objects, Outputs, Products and Services
Section 9: Performance Evaluation
ISO 9001 requires your organization’s QMS to monitor, measure, analyze, and evaluate your quality management system. Learn More:

Section 09: Evaluating the Quality Management System’s Performance

Customer Satisfaction
Effective Management Review
ISO 9001 Internal Audit
Auditing without a Procedure
Section 10: Improvement
ISO 9001:2015 requirements for clause 10 are based around continual improvement. Select opportunities for improvement, take action against nonconformities, implement corrective actions as necessary, and continually improve your quality management system. Learn More:

Section 10: Improving the Quality Management System

Continual Improvement
Nonconformity and Corrective Action
What is Root Cause Analysis (RCA